Refund Policy

Overview

This Refund Policy explains the terms under which you may request a refund for purchases made on our platform. By using our service, you agree to the terms outlined in this policy.


Refund Eligibility

You are eligible for a refund if:

  • The treatment you received was not as expected or did not meet the agreed-upon standard.
  • The doctor or healthcare professional did not provide the service as described during your consultation.
  • You did not receive the treatment or care as scheduled or agreed upon.
  • The consultation or service did not align with the details provided to you at the time of booking.


Refund Process

To request a refund, please contact our support team with the following details:Order ID,Reason for refund,Date of purchase


Refund Timeline

Refunds will be processed within 5-7 business days after the request is approved. The refund will be issued to the original payment method.


Important Information

- Refund requests must be made within 30 days of the service or treatment date.

- Any refund request after 30 days will not be considered, unless there is a valid reason for the delay.


Contact Details

If you have any questions or concerns about this Refund Policy or need to request a refund, please contact our support team:

arogyaa.f2@gmail.com